Talent without borders: Why remote teams are the key to unlimited growth
In an increasingly connected—and at the same time more unpredictable—world, companies that manage to adapt quickly have a decisive advantage. One of the most effective strategies for ensuring growth, competitiveness, and resilience is to adopt a distributed remote working model.
Blackout in the Iberian Peninsula: it wasn’t a cyberattack, but the threat remains very real
What this event reveals about business continuity and operational resilience The recent blackout in the Iberian Peninsula in May set off alarm bells throughout the European business ecosystem. The abrupt interruption of power supply affected critical services, businesses, and operations
Outsourcing and service outsourcing: driving risk-free growth
Myths about outsourcing a business that you should forget Despite its many benefits, outsourcing a business is still surrounded by myths that raise doubts among entrepreneurs. It’s time to debunk them and show why everything can be outsourced without unnecessary
What do SMEs do when they want to outsource?
A practical guide to selling online with high customer satisfaction In an ecosystem where major eCommerce players are setting increasingly higher service standards, customer support has become a critical factor of competitiveness for all businesses, regardless of their size. This
How to ensure your business better manages the potential risks of cyber-attacks and outages
And provides better service continuity than your competition. In today’s business world, the only sure thing is change. In the last five years, we have experienced a succession of disruptive events: pandemics, geopolitical conflicts, natural disasters, economic crises and cyber-attacks.
Ecommerce customer service and its impact on user loyalty
In the competitive world of eCommerce, it’s not enough to have a good platform or attractive products. The real advantage lies in how the customer is treated, especially after the sale. Ecommerce customer service has gone from being a simple
What does Work-Life Balance mean in the post-pandemic era?
April 2, 2021 The reconciliation of family and work life is essential in the current context, with a health crisis impacting people’s private and professional lives. It is increasingly necessary for company teams to achieve a balance that allows them
The Benefits of Customer Experience in Leading B2B Companies.
June 16, 2021 By Matias de Zan, Team Management and Performance Control at Xtendo Global,and Sabrina Aldayturriaga, Team Management at Xtendo Global Leading companies worldwide have made a significant shift in their approach recently, especially after the impact of the
How to Convey the Goals of Remote Teamwork?
February 9, 2022 The pandemic presented an unprecedented challenge in labor history: remote work. In this context, this alternative has proven to be an important tool in ensuring the operational continuity of businesses. The benefits are clear and visible to
