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#17 - Juan Luis Pascual: the future of cryptocurrencies and generative AI in the B2B sector
July 7, 2025
#16 - Petar Popov: Beyond the chatbot: how Aplázame combines automation and the human touch
June 23, 2025
#15 - Pablo Sierra: adapting to change and personalized customer service at Kuehne + Nagel
June 9, 2025
#14 - Emma Carbón: The challenge of outsourcing without compromising quality at Glovo
May 15, 2025
#13 - Diego Luyten: AI for efficiency and better customer relations at ING
May 11, 2025
#12 - Michele Moscatelli: the impact of technology on second-hand sales at Cash Converters
May 6, 2025
