{"id":5880,"date":"2025-09-17T23:41:29","date_gmt":"2025-09-18T04:41:29","guid":{"rendered":"https:\/\/xtendo.biz\/en\/?page_id=5880"},"modified":"2026-01-22T01:03:27","modified_gmt":"2026-01-22T05:03:27","slug":"fliits","status":"publish","type":"page","link":"https:\/\/xtendo.global\/pt\/fliits\/","title":{"rendered":"Fliits"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5880\" class=\"elementor elementor-5880\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01a0396 e-flex e-con-boxed e-con e-parent\" data-id=\"01a0396\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<main class=\"elementor-element elementor-element-93681f8 animated-slow e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"93681f8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9cfc73f e-con-full e-flex e-con e-child\" data-id=\"9cfc73f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e72f65d e-con-full e-flex e-con e-child\" data-id=\"e72f65d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d3b61c elementor-widget elementor-widget-heading\" data-id=\"9d3b61c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fliits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9a9dd0 elementor-widget elementor-widget-text-editor\" data-id=\"f9a9dd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Em apenas sete meses, a<strong> Fliits<\/strong> passou de 35 para mais de 2.200 entregadores gra\u00e7as ao suporte externo da <strong>Xtendo<\/strong>. Mantendo um SLA inferior a 24 horas, com 99% das consultas resolvidas em menos de 4 horas. E controle de absente\u00edsmo em tempo real que garante a continuidade do servi\u00e7o no desafiador mercado de entrega de comida da Espanha.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5979747 elementor-widget elementor-widget-icon-box\" data-id=\"5979747\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tO cliente\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUma empresa europeia l\u00edder na gest\u00e3o de frotas de \u00faltima milha, oferecendo solu\u00e7\u00f5es completas para garantir efici\u00eancia e qualidade nas entregas.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f9989d elementor-widget elementor-widget-icon-box\" data-id=\"4f9989d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tO desafio\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEscalabilidade e experi\u00eancia dos motoristas de entrega no competitivo mercado de entrega de alimentos da Espanha. A Fliits enfrentou uma situa\u00e7\u00e3o de gest\u00e3o desafiadora devido ao r\u00e1pido crescimento da demanda, que excedeu sua capacidade operacional. A empresa precisava de uma solu\u00e7\u00e3o de BPO flex\u00edvel e \u00e1gil que lhe permitisse expandir sua frota de motoristas exponencialmente, sem comprometer seus acordos de n\u00edvel de servi\u00e7o (SLAs) ou a experi\u00eancia do cliente final.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e41bc5 e-grid e-con-full e-con e-child\" data-id=\"3e41bc5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aff99bb elementor-widget elementor-widget-icon-box\" data-id=\"aff99bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t35 a mais de 2.200 motociclistas\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEm 7 meses\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dddd869 elementor-widget elementor-widget-icon-box\" data-id=\"dddd869\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t99% das consultas s\u00e3o resolvidas\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEm menos de 4 horas (nenhuma excedendo 24 horas)\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8feeabf e-con-full e-flex e-con e-child\" data-id=\"8feeabf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-d9cd211 e-grid e-con-full e-con e-child\" data-id=\"d9cd211\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81b7dda elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"81b7dda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"25\" viewBox=\"0 0 24 25\" fill=\"none\"><mask id=\"mask0_562_1113\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"25\"><rect y=\"0.5\" width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_562_1113)\"><path d=\"M4 21.5C3.45 21.5 2.97917 21.3042 2.5875 20.9125C2.19583 20.5208 2 20.05 2 19.5V8.5C2 7.95 2.19583 7.47917 2.5875 7.0875C2.97917 6.69583 3.45 6.5 4 6.5H8V4.5C8 3.95 8.19583 3.47917 8.5875 3.0875C8.97917 2.69583 9.45 2.5 10 2.5H14C14.55 2.5 15.0208 2.69583 15.4125 3.0875C15.8042 3.47917 16 3.95 16 4.5V6.5H20C20.55 6.5 21.0208 6.69583 21.4125 7.0875C21.8042 7.47917 22 7.95 22 8.5V19.5C22 20.05 21.8042 20.5208 21.4125 20.9125C21.0208 21.3042 20.55 21.5 20 21.5H4ZM10 6.5H14V4.5H10V6.5ZM6 8.5H4V19.5H6V8.5ZM16 19.5V8.5H8V19.5H16ZM18 8.5V19.5H20V8.5H18Z\" fill=\"#00B2F3\"><\/path><\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSetor do cliente\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tLog\u00edstica, transporte e entrega na \u00faltima milha.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff5e9b4 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"ff5e9b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"25\" viewBox=\"0 0 24 25\" fill=\"none\"><mask id=\"mask0_613_17142\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"25\"><rect y=\"0.5\" width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_613_17142)\"><path d=\"M12 23.5L9 20.5H5C4.45 20.5 3.97917 20.3042 3.5875 19.9125C3.19583 19.5208 3 19.05 3 18.5V4.5C3 3.95 3.19583 3.47917 3.5875 3.0875C3.97917 2.69583 4.45 2.5 5 2.5H19C19.55 2.5 20.0208 2.69583 20.4125 3.0875C20.8042 3.47917 21 3.95 21 4.5V18.5C21 19.05 20.8042 19.5208 20.4125 19.9125C20.0208 20.3042 19.55 20.5 19 20.5H15L12 23.5ZM5 17.35C5.9 16.4667 6.94583 15.7708 8.1375 15.2625C9.32917 14.7542 10.6167 14.5 12 14.5C13.3833 14.5 14.6708 14.7542 15.8625 15.2625C17.0542 15.7708 18.1 16.4667 19 17.35V4.5H5V17.35ZM12 12.5C12.9667 12.5 13.7917 12.1583 14.475 11.475C15.1583 10.7917 15.5 9.96667 15.5 9C15.5 8.03333 15.1583 7.20833 14.475 6.525C13.7917 5.84167 12.9667 5.5 12 5.5C11.0333 5.5 10.2083 5.84167 9.525 6.525C8.84167 7.20833 8.5 8.03333 8.5 9C8.5 9.96667 8.84167 10.7917 9.525 11.475C10.2083 12.1583 11.0333 12.5 12 12.5ZM7 18.5H17V18.25C16.3 17.6667 15.525 17.2292 14.675 16.9375C13.825 16.6458 12.9333 16.5 12 16.5C11.0667 16.5 10.175 16.6458 9.325 16.9375C8.475 17.2292 7.7 17.6667 7 18.25V18.5ZM12 10.5C11.5833 10.5 11.2292 10.3542 10.9375 10.0625C10.6458 9.77083 10.5 9.41667 10.5 9C10.5 8.58333 10.6458 8.22917 10.9375 7.9375C11.2292 7.64583 11.5833 7.5 12 7.5C12.4167 7.5 12.7708 7.64583 13.0625 7.9375C13.3542 8.22917 13.5 8.58333 13.5 9C13.5 9.41667 13.3542 9.77083 13.0625 10.0625C12.7708 10.3542 12.4167 10.5 12 10.5Z\" fill=\"#00B2F3\"><\/path><\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tContatos-alvo\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tMotoristas que trabalham para o aplicativo \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99d637c elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"99d637c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"25\" viewBox=\"0 0 24 25\" fill=\"none\"><mask id=\"mask0_562_1127\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"25\"><rect y=\"0.5\" width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_562_1127)\"><path d=\"M5 21.5C4.45 21.5 3.97917 21.3042 3.5875 20.9125C3.19583 20.5208 3 20.05 3 19.5V5.5C3 4.95 3.19583 4.47917 3.5875 4.0875C3.97917 3.69583 4.45 3.5 5 3.5H19C19.55 3.5 20.0208 3.69583 20.4125 4.0875C20.8042 4.47917 21 4.95 21 5.5V19.5C21 20.05 20.8042 20.5208 20.4125 20.9125C20.0208 21.3042 19.55 21.5 19 21.5H5ZM5 17.45V19.5H19V10.75L13.05 17.5L9 13.45L5 17.45ZM5 14.6L9 10.6L12.95 14.55L19 7.75V5.5H5V14.6ZM5 10.75V7.75V14.55V10.6V17.45V13.45V17.5V10.75ZM5 14.6V5.5V14.55V10.6V14.6ZM5 17.45V13.45V17.5V10.75V19.5V17.45Z\" fill=\"#00B2F3\"><\/path><\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSolu\u00e7\u00e3o contratada de BPO + IA\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tGerenciamento de chamadas externas para recrutamento de motoristas de entrega; atendimento ao cliente interno + suporte operacional 2X Agent (IA combinada com talento humano) para gerenciamento de frota, coordena\u00e7\u00e3o e rastreamento de motoristas de entrega.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d11a41 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"6d11a41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"25\" viewBox=\"0 0 24 25\" fill=\"none\"><mask id=\"mask0_613_17139\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"25\"><rect y=\"0.5\" width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_613_17139)\"><path d=\"M12 12.5C12.55 12.5 13.0208 12.3042 13.4125 11.9125C13.8042 11.5208 14 11.05 14 10.5C14 9.95 13.8042 9.47917 13.4125 9.0875C13.0208 8.69583 12.55 8.5 12 8.5C11.45 8.5 10.9792 8.69583 10.5875 9.0875C10.1958 9.47917 10 9.95 10 10.5C10 11.05 10.1958 11.5208 10.5875 11.9125C10.9792 12.3042 11.45 12.5 12 12.5ZM12 19.85C14.0333 17.9833 15.5417 16.2875 16.525 14.7625C17.5083 13.2375 18 11.8833 18 10.7C18 8.88333 17.4208 7.39583 16.2625 6.2375C15.1042 5.07917 13.6833 4.5 12 4.5C10.3167 4.5 8.89583 5.07917 7.7375 6.2375C6.57917 7.39583 6 8.88333 6 10.7C6 11.8833 6.49167 13.2375 7.475 14.7625C8.45833 16.2875 9.96667 17.9833 12 19.85ZM12 22.5C9.31667 20.2167 7.3125 18.0958 5.9875 16.1375C4.6625 14.1792 4 12.3667 4 10.7C4 8.2 4.80417 6.20833 6.4125 4.725C8.02083 3.24167 9.88333 2.5 12 2.5C14.1167 2.5 15.9792 3.24167 17.5875 4.725C19.1958 6.20833 20 8.2 20 10.7C20 12.3667 19.3375 14.1792 18.0125 16.1375C16.6875 18.0958 14.6833 20.2167 12 22.5Z\" fill=\"#00B2F3\"><\/path><\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tpa\u00eds-alvo\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEspanha\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-926540c elementor-widget elementor-widget-heading\" data-id=\"926540c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A solu\u00e7\u00e3o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-894870e elementor-widget elementor-widget-text-editor\" data-id=\"894870e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A Xtendo implementou um modelo de gest\u00e3o outbound, com mais aten\u00e7\u00e3o e suporte inbound, aproveitando sua vasta experi\u00eancia em log\u00edstica e gest\u00e3o de frotas. A equipe remota da Xtendo, juntamente com nosso software de IA, assumiu v\u00e1rias fun\u00e7\u00f5es-chave para otimizar as opera\u00e7\u00f5es da Fliits:<\/p><p>Crescimento exponencial da frota: a incorpora\u00e7\u00e3o e disponibilidade de novos motoristas de entrega foi coordenada para garantir uma cobertura adequada.<br \/>Otimiza\u00e7\u00e3o do SLA: garantiu que 95% dos casos fossem tratados em menos de 4 horas, com um tempo m\u00e1ximo de resposta que nunca excedeu 24 horas.<br \/>Redu\u00e7\u00e3o do absente\u00edsmo: atrav\u00e9s de um monitoramento proativo, os incidentes de absente\u00edsmo foram geridos para garantir a presen\u00e7a dos motoristas de entrega em momentos cr\u00edticos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0329543 e-con-full e-flex e-con e-child\" data-id=\"0329543\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b881b26 elementor-widget elementor-widget-heading\" data-id=\"b881b26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">O que as pessoas est\u00e3o dizendo sobre a Xtendo Global<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aaae5c2 elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"aaae5c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Aqui va Testimonio Jose<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3df4c65 elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"3df4c65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Jose Cliente Fliits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bcf1785 elementor-widget elementor-widget-text-editor\" data-id=\"bcf1785\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Como gerente da Xtendo neste projeto, tenho orgulho do impacto que causamos. Nossa experi\u00eancia no setor nos permitiu entender as necessidades da Fliits e expandir suas opera\u00e7\u00f5es exponencialmente sem sacrificar a qualidade. Em termos de crescimento operacional, a dedica\u00e7\u00e3o da nossa equipe foi crucial, pois implementamos uma estrat\u00e9gia para atrair novos entregadores por meio de liga\u00e7\u00f5es, ajudando a Fliits a crescer de 35 para mais de 2.200 entregadores ativos em apenas sete meses. A abordagem proativa da nossa equipe consolidou o relacionamento como parceiro estrat\u00e9gico. Em termos de SLA, otimizamos os processos para garantir que os tickets fossem resolvidos em menos de 4 horas, 99% dos chats fossem respondidos em menos de 5 minutos e apenas 3% das chamadas fossem perdidas. A redu\u00e7\u00e3o do absente\u00edsmo por meio do monitoramento proativo nos permitiu garantir a presen\u00e7a dos entregadores em momentos-chave, o que se traduziu diretamente em maior confiabilidade e efici\u00eancia para a Fliits e seus clientes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a44fb04 elementor-widget elementor-widget-heading\" data-id=\"a44fb04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Claudia Escobar<br>Gerente de Equipe da Xtendo Global<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/main>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Fliits Em apenas sete meses, a Fliits passou de 35 para mais de 2.200 entregadores gra\u00e7as ao suporte externo da Xtendo. Mantendo um SLA inferior a 24 horas, com 99% das consultas resolvidas em menos de 4 horas. E controle de absente\u00edsmo em tempo real que garante a continuidade do servi\u00e7o no desafiador mercado de [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5880","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/xtendo.global\/pt\/wp-json\/wp\/v2\/pages\/5880","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xtendo.global\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xtendo.global\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xtendo.global\/pt\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/xtendo.global\/pt\/wp-json\/wp\/v2\/comments?post=5880"}],"version-history":[{"count":38,"href":"https:\/\/xtendo.global\/pt\/wp-json\/wp\/v2\/pages\/5880\/revisions"}],"predecessor-version":[{"id":6728,"href":"https:\/\/xtendo.global\/pt\/wp-json\/wp\/v2\/pages\/5880\/revisions\/6728"}],"wp:attachment":[{"href":"https:\/\/xtendo.global\/pt\/wp-json\/wp\/v2\/media?parent=5880"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}