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In the era of accelerated digital transformation, balancing technological innovation with data protection and the human touch is the main challenge for any organization. In episode #18 of the Voces del Cambio podcast, Diego Presa, CEO of TRC, shares a pragmatic vision on how to navigate these changes without losing direction. With more than 14 years of experience in the telecommunications sector (Vodafone) and a successful transition into consulting and cybersecurity, Diego reflects on the leadership lessons that have allowed him to manage high-performance teams and anticipate market demands. What you will discover in this episode: People-centered leadership: Why the “professional suit” should never overshadow empathy and closeness with the team. The urgency of Artificial Intelligence: Compared to the historical leap from the steam engine to electricity, AI is no longer an option for tomorrow, but a necessity for today. Cybersecurity and the “0-0” philosophy: In an environment where cyberattacks are inevitable, true success is not avoiding the match, but being prepared to get back up quickly and keep the impact at zero. Loyalty based on service: The key to reducing churn is not competing on price, but understanding the customer’s operation and being available 24\/7. If you are looking for inspiration to lead change processes, integrate disruptive tools, and strategically protect your company’s assets, this episode is a must-watch. Listen to or watch the full episode! Don’t miss any details of the conversation and download the episode to listen whenever you can. We are on \u00a0Spotify<\/a>, Apple Podcasts<\/a> and YouTube<\/a>.<\/p>\n","protected":false},"template":"","class_list":["post-8767","podcast","type-podcast","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/xtendo.global\/en\/wp-json\/wp\/v2\/podcast\/8767","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xtendo.global\/en\/wp-json\/wp\/v2\/podcast"}],"about":[{"href":"https:\/\/xtendo.global\/en\/wp-json\/wp\/v2\/types\/podcast"}],"wp:attachment":[{"href":"https:\/\/xtendo.global\/en\/wp-json\/wp\/v2\/media?parent=8767"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}