{"id":1607,"date":"2025-01-22T22:47:57","date_gmt":"2025-01-22T22:47:57","guid":{"rendered":"https:\/\/xtendo.biz\/en\/?page_id=1607"},"modified":"2025-08-29T07:59:12","modified_gmt":"2025-08-29T12:59:12","slug":"pedidos-ya","status":"publish","type":"page","link":"https:\/\/xtendo.global\/en\/success-stories\/pedidos-ya\/","title":{"rendered":"Pedidos Ya"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1607\" class=\"elementor elementor-1607\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9248c3f animated-slow e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"9248c3f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7560a45 e-con-full e-flex e-con e-child\" data-id=\"7560a45\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-35deafa e-con-full e-flex e-con e-child\" data-id=\"35deafa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7efbaa7 elementor-widget elementor-widget-heading\" data-id=\"7efbaa7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pedidos Ya<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6703fa5 elementor-widget elementor-widget-text-editor\" data-id=\"6703fa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Xtendo increases NPS by 35% by providing contact center services to Delivery Hero, while improving productivity by 110%.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eac0f5e elementor-widget elementor-widget-icon-box\" data-id=\"eac0f5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tThe client\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tLeading multinational company in logistics services for retail.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-886854b elementor-widget elementor-widget-icon-box\" data-id=\"886854b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tThe challenge\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tIncrease user NPS, increase contact center productivity, and reduce hourly costs\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-57bdcd3 e-grid e-con-full e-con e-child\" data-id=\"57bdcd3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fed2156 elementor-widget elementor-widget-icon-box\" data-id=\"fed2156\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t110% growth\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tIn productivity in 24 months\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5345190 elementor-widget elementor-widget-icon-box\" data-id=\"5345190\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t35% growth\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tIn the NPS in 2 years\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8415925 e-con-full e-flex e-con e-child\" data-id=\"8415925\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-9f96409 e-grid e-con-full e-con e-child\" data-id=\"9f96409\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-423a76b elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"423a76b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"25\" viewBox=\"0 0 24 25\" fill=\"none\"><mask id=\"mask0_562_1113\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"25\"><rect y=\"0.5\" width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_562_1113)\"><path d=\"M4 21.5C3.45 21.5 2.97917 21.3042 2.5875 20.9125C2.19583 20.5208 2 20.05 2 19.5V8.5C2 7.95 2.19583 7.47917 2.5875 7.0875C2.97917 6.69583 3.45 6.5 4 6.5H8V4.5C8 3.95 8.19583 3.47917 8.5875 3.0875C8.97917 2.69583 9.45 2.5 10 2.5H14C14.55 2.5 15.0208 2.69583 15.4125 3.0875C15.8042 3.47917 16 3.95 16 4.5V6.5H20C20.55 6.5 21.0208 6.69583 21.4125 7.0875C21.8042 7.47917 22 7.95 22 8.5V19.5C22 20.05 21.8042 20.5208 21.4125 20.9125C21.0208 21.3042 20.55 21.5 20 21.5H4ZM10 6.5H14V4.5H10V6.5ZM6 8.5H4V19.5H6V8.5ZM16 19.5V8.5H8V19.5H16ZM18 8.5V19.5H20V8.5H18Z\" fill=\"#00B2F3\"><\/path><\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tClient Industry\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tRetail\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a06aa6f elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"a06aa6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"25\" viewBox=\"0 0 24 25\" fill=\"none\"><mask id=\"mask0_613_17142\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"25\"><rect y=\"0.5\" width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_613_17142)\"><path d=\"M12 23.5L9 20.5H5C4.45 20.5 3.97917 20.3042 3.5875 19.9125C3.19583 19.5208 3 19.05 3 18.5V4.5C3 3.95 3.19583 3.47917 3.5875 3.0875C3.97917 2.69583 4.45 2.5 5 2.5H19C19.55 2.5 20.0208 2.69583 20.4125 3.0875C20.8042 3.47917 21 3.95 21 4.5V18.5C21 19.05 20.8042 19.5208 20.4125 19.9125C20.0208 20.3042 19.55 20.5 19 20.5H15L12 23.5ZM5 17.35C5.9 16.4667 6.94583 15.7708 8.1375 15.2625C9.32917 14.7542 10.6167 14.5 12 14.5C13.3833 14.5 14.6708 14.7542 15.8625 15.2625C17.0542 15.7708 18.1 16.4667 19 17.35V4.5H5V17.35ZM12 12.5C12.9667 12.5 13.7917 12.1583 14.475 11.475C15.1583 10.7917 15.5 9.96667 15.5 9C15.5 8.03333 15.1583 7.20833 14.475 6.525C13.7917 5.84167 12.9667 5.5 12 5.5C11.0333 5.5 10.2083 5.84167 9.525 6.525C8.84167 7.20833 8.5 8.03333 8.5 9C8.5 9.96667 8.84167 10.7917 9.525 11.475C10.2083 12.1583 11.0333 12.5 12 12.5ZM7 18.5H17V18.25C16.3 17.6667 15.525 17.2292 14.675 16.9375C13.825 16.6458 12.9333 16.5 12 16.5C11.0667 16.5 10.175 16.6458 9.325 16.9375C8.475 17.2292 7.7 17.6667 7 18.25V18.5ZM12 10.5C11.5833 10.5 11.2292 10.3542 10.9375 10.0625C10.6458 9.77083 10.5 9.41667 10.5 9C10.5 8.58333 10.6458 8.22917 10.9375 7.9375C11.2292 7.64583 11.5833 7.5 12 7.5C12.4167 7.5 12.7708 7.64583 13.0625 7.9375C13.3542 8.22917 13.5 8.58333 13.5 9C13.5 9.41667 13.3542 9.77083 13.0625 10.0625C12.7708 10.3542 12.4167 10.5 12 10.5Z\" fill=\"#00B2F3\"><\/path><\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tTarget Contacts\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tApplication users\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb36303 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"fb36303\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"25\" viewBox=\"0 0 24 25\" fill=\"none\"><mask id=\"mask0_562_1127\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"25\"><rect y=\"0.5\" width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_562_1127)\"><path d=\"M5 21.5C4.45 21.5 3.97917 21.3042 3.5875 20.9125C3.19583 20.5208 3 20.05 3 19.5V5.5C3 4.95 3.19583 4.47917 3.5875 4.0875C3.97917 3.69583 4.45 3.5 5 3.5H19C19.55 3.5 20.0208 3.69583 20.4125 4.0875C20.8042 4.47917 21 4.95 21 5.5V19.5C21 20.05 20.8042 20.5208 20.4125 20.9125C20.0208 21.3042 19.55 21.5 19 21.5H5ZM5 17.45V19.5H19V10.75L13.05 17.5L9 13.45L5 17.45ZM5 14.6L9 10.6L12.95 14.55L19 7.75V5.5H5V14.6ZM5 10.75V7.75V14.55V10.6V17.45V13.45V17.5V10.75ZM5 14.6V5.5V14.55V10.6V14.6ZM5 17.45V13.45V17.5V10.75V19.5V17.45Z\" fill=\"#00B2F3\"><\/path><\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tType of service contracted\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tContact Center\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c53844 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"7c53844\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"25\" viewBox=\"0 0 24 25\" fill=\"none\"><mask id=\"mask0_613_17139\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"25\"><rect y=\"0.5\" width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_613_17139)\"><path d=\"M12 12.5C12.55 12.5 13.0208 12.3042 13.4125 11.9125C13.8042 11.5208 14 11.05 14 10.5C14 9.95 13.8042 9.47917 13.4125 9.0875C13.0208 8.69583 12.55 8.5 12 8.5C11.45 8.5 10.9792 8.69583 10.5875 9.0875C10.1958 9.47917 10 9.95 10 10.5C10 11.05 10.1958 11.5208 10.5875 11.9125C10.9792 12.3042 11.45 12.5 12 12.5ZM12 19.85C14.0333 17.9833 15.5417 16.2875 16.525 14.7625C17.5083 13.2375 18 11.8833 18 10.7C18 8.88333 17.4208 7.39583 16.2625 6.2375C15.1042 5.07917 13.6833 4.5 12 4.5C10.3167 4.5 8.89583 5.07917 7.7375 6.2375C6.57917 7.39583 6 8.88333 6 10.7C6 11.8833 6.49167 13.2375 7.475 14.7625C8.45833 16.2875 9.96667 17.9833 12 19.85ZM12 22.5C9.31667 20.2167 7.3125 18.0958 5.9875 16.1375C4.6625 14.1792 4 12.3667 4 10.7C4 8.2 4.80417 6.20833 6.4125 4.725C8.02083 3.24167 9.88333 2.5 12 2.5C14.1167 2.5 15.9792 3.24167 17.5875 4.725C19.1958 6.20833 20 8.2 20 10.7C20 12.3667 19.3375 14.1792 18.0125 16.1375C16.6875 18.0958 14.6833 20.2167 12 22.5Z\" fill=\"#00B2F3\"><\/path><\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tTarget Countries\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tLatin America\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a4b1d7 elementor-widget elementor-widget-heading\" data-id=\"3a4b1d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The solution<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8522018 elementor-widget elementor-widget-text-editor\" data-id=\"8522018\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A team of agents trained in customer service and channels is implemented, led by experts in management and coaching from Xtendo.<\/p><p>The service is provided in a 100% remote mode with agents working from 4 countries, accompanied by a mentoring and ongoing training scheme. Additionally, attractive incentive plans for performance and promotion of human talent with leadership potential are added.<\/p><p>Productivity is increased from 5 to 12 cases per hour per agent within 24 months, the NPS is improved from 40.5% to 55%.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a610483 e-con-full e-flex e-con e-child\" data-id=\"a610483\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e9ae72 elementor-widget elementor-widget-heading\" data-id=\"1e9ae72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What they say about Xtendo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d158f3 elementor-widget elementor-widget-text-editor\" data-id=\"5d158f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u201cI would like to thank the entire Xtendo team for their support and for generating work synergies and strategies for the future. It is a pleasure to work with a team that is so committed to its clients, and where we can always support each other. Thank you very much for your efforts.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b66423 elementor-widget elementor-widget-heading\" data-id=\"5b66423\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sr. Manager Partner Care\u2028<br>PedidosYa<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19c07ba elementor-widget elementor-widget-text-editor\" data-id=\"19c07ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u201cWe really wanted to thank you for your professionalism and promptness with each request. In any company, certain situations may arise that require making adjustments and requesting a certain degree of flexibility from the supplier with whom we work and have a partnership, in order to adapt to the needs of the business we are part of, especially considering how dynamic and agile it is. You once again demonstrated your commitment and high professionalism by coming back to us with the actions carried out, as well as with the proper registration and impact on the rostering in a timely manner with everything that this entails, for correct processing by our team. This is the type of attitude that is a pleasure to work with and that invites us to continue generating new business opportunities in the future, to continue nurturing this partnership. Our thanks to the entire Xtendo team for accompanying us in the best way in this new stage.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-894c515 elementor-widget elementor-widget-heading\" data-id=\"894c515\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sr. Manager Rider Care\u2028<br>PedidosYa<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pedidos Ya Xtendo increases NPS by 35% by providing contact center services to Delivery Hero, while improving productivity by 110%. The client Leading multinational company in logistics services for retail. The challenge Increase user NPS, increase contact center productivity, and reduce hourly costs 110% growth In productivity in 24 months 35% growth In the NPS [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":25,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1607","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/xtendo.global\/en\/wp-json\/wp\/v2\/pages\/1607","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xtendo.global\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xtendo.global\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xtendo.global\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/xtendo.global\/en\/wp-json\/wp\/v2\/comments?post=1607"}],"version-history":[{"count":25,"href":"https:\/\/xtendo.global\/en\/wp-json\/wp\/v2\/pages\/1607\/revisions"}],"predecessor-version":[{"id":5436,"href":"https:\/\/xtendo.global\/en\/wp-json\/wp\/v2\/pages\/1607\/revisions\/5436"}],"up":[{"embeddable":true,"href":"https:\/\/xtendo.global\/en\/wp-json\/wp\/v2\/pages\/25"}],"wp:attachment":[{"href":"https:\/\/xtendo.global\/en\/wp-json\/wp\/v2\/media?parent=1607"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}